Complaint Handling

The Debt Negotiators commitment to clients extends beyond providing exceptional loans for bad credit debt consolidation, mortgage consolidation, finance loans and bankruptcy loans to consolidate debt. At Debt Negotiators, we believe in providing judgment-free, personalised, understanding service as part of the package.

We also understand that a key ingredient is supplying superior service to all clients is making a concerted effort to understand where we can improve. Debt Negotiators openly welcomes constructive feedback and aims to continually improve all aspects of the personal debt consolidation process.

Debt Negotiators will endeavour to investigate all complaints thoroughly, with the utmost sensitivity and in a timely fashion.


Complaint form

To make a complaint by telephone, call 1300 351 008. Alternatively, fill out the complaint form below. Debt Negotiators will make every effort to respond promptly and resolve the issue as soon as possible.
  • Please enter a number from 999 to 9999.
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