You don’t need paperwork to start. The 9 questions only ask for rough figures, take about a minute and don’t involve a credit check.
When we call, a few documents make it quicker to work out which options are realistic. We work on Sydney time, which is 2 or 3 hours ahead of Perth. If a call comes at a bad time, tell us when suits you better.
Debt Negotiators is a fee-based service. Fees are explained before you decide, and the first conversation costs nothing. If you take out a loan we arrange, we may receive a commission from the lender. We’ll tell you about it before you decide. The rates are in our Credit Guide.
Referrals and payments: We work with a panel of registered trustees and a panel of registered small business restructuring practitioners. If we refer you to one, we may receive a referral payment, and we may charge fees for pre-insolvency work. We’ll tell you about any payment or fee before you decide.
Perth doesn’t use daylight saving, so it’s 2 hours behind Sydney from April to October and 3 hours behind from October to April. We call Monday to Friday, 9am to 5pm Sydney time. If our call clashes with work or family time, tell us when suits you better.
No. Debt agreements, personal insolvency agreements and bankruptcy all come under the Bankruptcy Act 1966, a Commonwealth law. They work the same way in Western Australia as in the rest of the country.
It depends on the option. For an informal arrangement, we contact each creditor on your behalf. A debt agreement proposal goes to your creditors to vote on. A consolidation loan pays out your existing creditors. We’ll explain who is contacted before you decide.
Yes. If a listing looks wrong, we review it and ask the credit provider for a correction where there are grounds to. Correct listings can’t be removed, and we’ll tell you plainly if a listing looks accurate.
No. You hear your options, what each one costs and its downsides, and then you decide. There’s no obligation.
Talk to us about your options. Debt Negotiators is a fee-based service, and fees are explained before you decide.
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